AML/KYC Policy

The AML/KYC Policy, which stands for Anti-Money Laundering and Know Your Customer Policy, is implemented by the Company to prevent and mitigate the risk of engaging in illegal activities. The Company is fully dedicated to being vigilant in preventing money laundering and combating the financing of terrorism. This commitment is driven by the desire to manage risks such as reputational, legal, and regulatory risks.

To protect customer funds and ensure compliance with international trade standards, the Company strictly adheres to laws related to money laundering, terrorism financing, and criminal activities. The AML/KYC Policy aligns with various laws and recommendations, including the National Ordinance Penalization of Money Laundering (NOPML), the National Ordinance on the Reporting of Unusual Transactions (NORUT0), the National Ordinance on Identification of clients when Rendering Services (NOIS), Directive (EU) 2018/843, and FATF recommendations.

The Company has established a Compliance Department responsible for developing AML/KYC measures and procedures. These measures are mandatory for all employees, and the department also sets the policy for engaging with registered customers on the Company's website.

The Compliance Department ensures that all Company operations comply with international standards for combating money laundering and terrorist financing. It verifies that customer-provided documents are up to date and fully compliant with legal requirements. By opening an account on the website, customers unconditionally accept the Company's policy and agree to abide by the specified rules.

Customers are required to provide certain documents for identity verification, including a color copy of their passport or national ID card. Additional documentation, such as a driver's license or utility bills, may be requested. The verification process also involves confirming the customer's phone number. The Company may request additional documentation if deemed necessary for AML checks and compliance standards.

Withdrawals from a customer's account are only permitted after identity verification based on the provided documentation and completion of a questionnaire. Withdrawals can only be made to the account belonging to the registered customer. Transferring funds to third parties or conducting internal transfers between customers is prohibited.

The Company is obligated to share customer information with financial institutions and law enforcement agencies as required by applicable laws, without prior consent. By using the website, customers give their consent to these actions. The Company retains all customer information, including betting history and payment transactions, for at least five years.

Customers are expected to respect legal norms, including international norms that combat illegal money transfers, financial fraud, money laundering, and the legalization of illegally obtained funds. Customers should make every effort to avoid involvement, directly or indirectly, in illegal financial activities or any other illegal transactions using the website.

If suspicious transactions are detected on a customer's account or if there are cash deposits from questionable sources, the Company reserves the right to conduct internal investigations, block or close the customer's account, cancel payments, and suspend account operations during the investigation. The Company's actions are guided by applicable law.

In cases where the withdrawal method differs from the deposit method, the Company may request additional information from the customer. Failure to provide requested information may result in the blocking of the customer's account during the investigation.

During investigations, the Company may request additional copies of identity confirmation documents, bank card copies, payment documents, and other documents to verify the lawful possession and legal origin of funds. The Company also has the right to request original documents.

Customers classified as being from high-risk jurisdictions undergo extensive scrutiny by the Company.

The Company's refusal to perform transactions deemed suspicious, including blocking or closing a customer's account, does not create civil liability for the Company regarding its obligations to the customer.

The Company is not obliged to inform customers or other individuals about measures taken to counter money laundering and terrorist financing, except in cases such as informing customers about service suspension, refusal of customer requests or account opening, and when requesting documents from customers.

This anti-money laundering policy is an integral part of the Agreement with the users that governs the terms of opening an account on the website.