FAQ

To create account, press ”registration“ button on the main page. Remember, you have to pass verification, by sending copy of your ID card or passport to address [email protected], also by confirming your e-mail address. Then you need to login to the game client. Otherwise, you won't be able to participate in different promotions and get bonuses. If you have any problems with software installation or launch, please contact us on [email protected].

In mobile version of Pokerbet are available all features of Desktop Software.

Yes, the cashier is available directly via any version of the app.

We do not charge you for playing poker on your mobile. Your network operator may charge you for using data. The cost of data can vary - contact your wireless operator for details.

You can change your password simply from your account profile pages. All you need to do is to log in the website and click the ”My Profile“. Select ”Change Password“ option from below.

No. For security reasons you are only permitted to have one poker-bet.com account.

All software requirements read here

In case of problems with software installation contact us via [email protected].

In e-mail mention your username, model of your PC or mobile device, version of OS, and detailed description of problem, with screenshots, if possible.

No. Just double-click on the Pokerbet icon on your desktop and it will automatically connect your PC to our room. Enter your account name and password and click on ”Log in“ to start playing.

Please check if you have enough disk space on your computer to save the set-up file, and make sure you are connected to the internet. Also, make sure you have the necessary privileges to download files from the internet onto your computer. Log in to the administrator profile and then attempt to download the set-up file. Also make sure your internet connection is stable throughout the download process If the download process is interrupted for any reason, please delete the set-up file you have partially downloaded and then begin the download process again.

Make sure you have enough disk space on your computer to install the application. Ensure you have the necessary privileges to install applications on your computer. You need administrative privileges to install our software on your computer (log in as admin rather than as a guest user). Note that you can create a new profile with installation rights if you are logged in to the administrative profile on your computer.

Firewalls will sometimes fail to recognize upgraded pokermatch.com products, and block them. Open your firewall and ensure that poker-bet.com software is allowed access.

Cards are dealt randomly on every street (Flop, Turn and River) and are not set at the pre-flop stage.

You can contact [email protected] or online chat on www.poker-bet.com. Thank you for your help!

To use this feature please contact technical support (via online chat or e-mail directly to [email protected]). If you started to feel obsessed with the game or it began to have an adverse impact on your life, you can voluntarily exclude yourself from the game for a certain period of time or permanently.

First of all, check your email (including ”Spam“ folder). In most cases, Security Service sends a notification to your e-mail. You can also contact technical support to find out the reason why your account was blocked. Account lock-out takes place in case of gross Pokerbet rules violations or during an inspection of an account/user for fraud. The scam may be run by a single user, or a group of individuals against Pokerbet and (or) other players. After the investigation, the account may be unblocked in case the player's guilt was not proven or doubtful. We hope for your understanding. Security and fair play on our website is our top priority.

It is possible, but only under the condition that both accounts are verified, and the players play in turns. Otherwise, it may be considered as multiaccounting or teamplay.

It is possible in very rare cases that include good reasons to change your account.

In flash version of pokermatch.com are available all features of Desktop Software.

You can enter the Flash version of Pokerbet and play directly from your browser without the need to download or install. This means you can get instant access from any computer.

Make sure that Adobe Flash Player is installed and updated on your PC. Also, check your browser settings. You must have JavaScript and Pop-up Windows enabled.ы быть разрешены всплывающие окна и JavaScript.